XLOT international

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After-sales Service
FAQ
 

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FAQ

 

What is "Xlot" doing ? 

Xlot now has two main part business :
(1) Retail business in "XLOT" and " NEXISS" brand .All of our Retail products will been in mass stock,customer can buy our own brand products in any Qty they want .For long-term partner ,we can offer our brand offical agency letter .

(2) OEM& ODM business. Specializng in power & charging devices

What is the usual MOQ for OEM order ? 

 Usually the MOQ is 1000 pcs. Sometimes it can be negotiated.


Where is your main market ?

Our main customers are from Mexico, Uruguay, Venezuela, Spain, Iran, France etc .

We have rich experience in cunsumer electronics ,customer like DIMO,Polariod France ,Quanta,Xmax,Touchmate etc .


Can you supply free samples?

Yes , for our old customers we always supply them free new samples .
For new customer , we will review your information and apply from company .

If you have any interested products from our compant , feel free to contact us for samples .


What is the leading time of orders ?

For retail products with our brand , we will make delivery within 3 days once your payment .

For OEM order , usually 1~5K takes 15 wrodking days .


Payment terms of your company ?

T/T 30% deposit , balance paid after goods inspection but before shipment .
L/C at sight